Gourmet Garage, located in the Upper West Side, is a neighborhood grocery store with a mix of positive and negative reviews. Customers appreciate the fresh and diverse selection of items, particularly the bakery section and cheese selection. However, there are complaints about understaffing, expired and moldy food, and the switch to self-checkout. The store is rated 3.7/5 on Google and 2.5/5 on Yelp.
What people like
- The bakery section, featuring Orwasher's Bakery, offers a wide selection of sourdough breads and baked goods sourced locally.
- The cheese section provides an impressive variety of cheeses from around the world.
- The store has a clean and pleasant ambiance, making it a favorite for many shoppers.
What people don't like
- There are complaints about understaffing, resulting in long wait times and confusion at the deli and checkout.
- Several customers have encountered expired or moldy food, raising concerns about food safety.
- The switch to self-checkout has received mixed reviews, with some experiencing difficulties and frustration.